Outage in Neto

The Platform is partially unavailable for some merchants.

Resolved Minor
March 28, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/28/2024 04:43PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/28/2024 01:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/28/2024 01:00PM

We have identified an issue with one of our database clusters and we are currently deploying a fix.

IDENTIFIED about 1 month ago - at 03/28/2024 12:58PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/28/2024 12:49PM

We are currently investigating.

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