Outage in Outreach
Some users unable to click "Log Call" button when logging sequence calls tasks
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We applied a fix where previously call tasks associated for prospects with no numbers were unable to be logged. Users may need to refresh their page. This issue is now resolved.
Engineering has identified that the issue is specific to call tasks that are associated with prospects with no phone number. We'll provide another update as soon as we have additional information.
We are continuing to investigate this issue. We'll provide another update within the next half hour.
We are continuing to investigate this issue. We'll provide another update within the next half hour.
We are continuing to investigate this issue.
Some users completing call tasks as part of a sequence are unable to click "Log Call" when attempting to log their call. Engineering is currently investigating. We'll update again in the next half hour.
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