Check if Outreach is down, recent outages, user-reported issues, and outages map.
Outreach is working normally
Monitor Outreach in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Outreach status data.
IsDown has tracked 266 incidents since started monitoring Outreach status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 10, 2025
03:22 PM EDT
|
Never Acknowledged | Service outage affecting user access | about 1 hour |
Sep 09, 2025
11:18 AM EDT
|
Never Acknowledged | Service outage affecting calls and page loading | about 1 hour |
Sep 03, 2025
01:13 PM EDT
|
Never Acknowledged | Service outage affecting multiple functionalities | about 1 hour |
May 02, 2025
01:22 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
Feb 27, 2025
11:21 PM EST
|
Minor | Users unable to login | about 1 hour |
Jan 24, 2025
05:06 AM EST
|
Minor | Platform slowness | about 5 hours |
Dec 16, 2024
01:37 PM EST
|
Minor | Third Party Incident | about 17 hours |
Dec 16, 2024
12:19 PM EST
|
Minor | Application issues on App1f | about 8 hours |
Dec 16, 2024
11:36 AM EST
|
Never Acknowledged | Service outage affects user access and tasks | 32 minutes |
Nov 18, 2024
10:14 AM EST
|
Major | Outreach application not responding | about 1 hour |
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Not loading - completely down
Outreach has been down for 2 days
Timed Out, page won't load
It crashed, for the 2nd time in 2 days!
The app won't load at all again today. There was just a major outage yesterday.
logged me out and now won't load the page
Outreach is giving errors or is very slow.
Will not load or log calls
Just hour glassing for extended time then failing to load prospects
it is extremely slow or barely working
Outreach is running extremely slow, and certrain functions are not working.
Cant make any outbound calls
Imports into system & bulk actions are not loading properly
times out when new prospect gets added to a sequence
It's running very slow and taking a while to load each page, dial each number, etc. 15 seconds to a minute per page
Loading incredibly slowly
Not able to access the extension
It keeps telling me my credentials are incorrect. When I hit reset my password it doesn't send me an email to reset it.
Not sending notifications
unknown error when trying to log in
Says connected but internet not working
Won't dial or load activity data
Functions don't work across site
Website not loading. Error message failure to load data.
No internet since yesterday
Service is down as well as their website
My Mum has dementia and cannot use an mobile her landline 'phone has been off since Saturday 15 March and Sky has just informed me the 'phone will not be back on until the 29 March what the hell is going on this is urgent L12 7LR marieliptrot@hrlaweasyanswers.com
No internet connection so called and been told bt outreach is down and can be down upto 48hrs
Reset password is throwing an error, users can't log into the platform
The platform isn't just "slow" it's down - completely unusable and has been for the last 3 hours
Out of service for approx 2 hrs
Wifi not working since Friday
completing calls and tasks
Not opening. Stuck on loading screen.
outage - unable to access
My internet isn’t working
cannot call or pull leads to SFDC
Tasks not loading and calls not connecting.
My tasks will not load. "Unknown error occurred"
Error showing up: Unable to connect your call. Please check your network connection and try again.
Won't load tasks and cannot make calls
Call feature isnt working
Outreach has completely gone down for all 60+ users in my organization
Outlook Add-In is broken again.
Not able to schedule emails, giving internal error message
Mail can't sync Email outbox-- always auto retrying sending emails
Unable to make API call - internalServerError
It's taking me a minute at a time to send emails for days now. I can't leave the screen while it waits to send out the email thanks to the Outreach add-in.
Not loading, and not allowing to produce the sequences
cant add anyone to sequences. No data pulling up
Can't send shit. Restarted my laptop and disconnected and tried reconnecting to Outreach and I got nothing. It's affecting the rest of my team too
Internet is down no DSL light on modem. UW said its a problem your end
errors, won't dial, won't log calls, won't send emails
Can't import contacts from SalesForce
Sky broadband is down. Problem with outreach
I am getting the spinning circle of death in the middle of my screen and nothing is loading
Not accessible at all - native or within SFDC
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Quickly access the status of Outreach and 4,522+ services
Sales engagement platform that integrates with CRMs, streamlines communication through email and voice, and enhances productivity with task management and automation features.
Monitoring Outreach since January 2021
Tracking 64 Outreach services and regions
6 incidents in 2025
Number of Incidents
2 issues
Last incident
28 days ago
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Outreach isn't down. You can check Outreach status and incident details on the top of the page. IsDown continuously monitors Outreach official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Outreach is currently operational. You can check Outreach status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Outreach being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Outreach official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Outreach last outage was on February 27, 2025 with the title "Users unable to login"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Outreach and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Outreach is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Outreach's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Outreach with maximum flexibility
IsDown monitors Outreach for major outages. A major outage is when Outreach experiences a critical issue that severely affects one or more services/regions. When Outreach marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Outreach status page for minor outages. A minor outage is when Outreach experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Outreach status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Outreach publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Outreach and all their 64 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Outreach and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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