Outage in Outreach

Platform slowness

Resolved Minor
January 24, 2025 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Some of the users on app2c bento are experiencing slowness in loading times. We are investigating the root cause of the issue. We will share new updates as soon as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/24/2025 02:45PM

The deployed fix has resolved the performance issue.

MONITORING about 2 months ago - at 01/24/2025 02:37PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 01/24/2025 02:24PM

We have identified the root cause of the issue and a fix has been deployed.

INVESTIGATING about 2 months ago - at 01/24/2025 01:34PM

We are continuing to observe extreme slowness affecting all users in the app2c bento. Engineers are working diligently to determine root cause and path to resolution

INVESTIGATING about 2 months ago - at 01/24/2025 10:06AM

Some of the users on app2c bento are experiencing slowness in loading times. We are investigating the root cause of the issue. We will share new updates as soon as they become available.

Latest Outreach outages

Users unable to login - 12 days ago
Third Party Incident - 3 months ago

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