Outage in Outreach

Application issues on App1e

Resolved Major
November 05, 2024 - Started about 11 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Users on the app1e bento may be experiencing issues with utilizing various features of Outreach including Outbound Calls, Creating Prospects, or loading data. Engineering is currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 11/05/2024 06:46PM

This incident has been resolved as of 10 am (PDT). Users in app1e should now be able to utilize Outreach as-expected after refreshing their browser.

MONITORING about 11 hours ago - at 11/05/2024 06:15PM

Our engineering team has identified the issue and released a resolution. We will continue to monitor to ensure all systems are restored and will provide a final update shortly.

INVESTIGATING about 11 hours ago - at 11/05/2024 05:51PM

Users on the app1e bento may be experiencing issues with utilizing various features of Outreach including Outbound Calls, Creating Prospects, or loading data. Engineering is currently investigating.

Latest Outreach outages

Latency issues on bento app2c - about 1 month ago
Tasks not loading on app1b - about 2 months ago
Database timing out - about 2 months ago

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