Outage in P44

Disruption getting tracking updates for Over the Road, Parcel & Air products (NA Region)

Resolved Minor
February 29, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption at our end due to which Customers may experience delay in getting tracking updates for Over the Road, Parcel & Air products. The Impact is limited to the NA Region. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Anurag Kalgi Engineer, Customer Support Operations
Components affected
P44 NA - Visibility Operations Center (VOC) P44 Tracking API P44 Tracking API P44 Tracking API P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/29/2024 06:02PM

This incident has been resolved.

MONITORING 3 months ago - at 02/29/2024 04:07PM

Dear Valued Customer,

Our engineering team has identified the issue and have deployed a fix and the issue has been fully resolved. We will continue to monitor and keep you informed

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

INVESTIGATING 3 months ago - at 02/29/2024 03:37PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/29/2024 03:30PM

Dear valued Customer,

We are experiencing a disruption at our end due to which Customers may experience delay in getting tracking updates for Over the Road, Parcel & Air products. The Impact is limited to the NA Region. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

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