Outage in Palo Alto Networks

Prisma Access Manager is not able to retrieve user-group mappings from Directory Sync Service (DSS)

Resolved Minor
March 11, 2022 - Started about 2 years ago - Lasted 18 days
Official incident page

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Outage Details

Prisma Access Cloud Management is not able to retrieve user-group mappings from Directory Sync Service (DSS) This issue is currently being investigated by the engineering team. We will provide the next update by 9 PM UTC.
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 03/11/2022 04:52PM

Prisma Access Cloud Management is not able to retrieve user-group mappings from Directory Sync Service (DSS)
This issue is currently being investigated by the engineering team.
We will provide the next update by 9 PM UTC.

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