Outage in Peloton

Chat Platform Outage

Resolved Major
March 19, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Peloton status page and multiple sources to provide up-to-date information. Check back with us for the latest Peloton uptime status.

Outage Details

We are investigating an issue that is affecting our chat platform connecting to Member Support team members. If you need assistance, please reach out to our Support Team via phone at 1-866-679-9129. We apologize for any inconvenience this may cause.
Components affected
Peloton Chat
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/19/2024 08:11PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/19/2024 07:42PM

We are starting to see recovery of the chat platform and Members are successfully getting help in chat. We are continuing to monitor the situation.

INVESTIGATING about 2 months ago - at 03/19/2024 07:27PM

We are investigating an issue that is affecting our chat platform connecting to Member Support team members. If you need assistance, please reach out to our Support Team via phone at 1-866-679-9129. We apologize for any inconvenience this may cause.

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