Peloton is having a minor outage
Updated a few minutes ago
The team has root caused the issue and rolled out a fix. If you encounter this issue, please update to the latest SW version via the Troubleshooting application.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Yvette
15 days agoCadence and resistance aren’t registering
Natalie
about 2 months agoUnable to take class on bike
Fred
2 months agoNo output distance or any other stats calculating while I ride
Heather
2 months agoWorkouts not tracking. Says 0 for the entire ride
Doron
3 months agoPeloton Studio (studio.onepeloton.com) The website does not load
Lyndsey
3 months agoClasses are not loading on peloton bike
Courtney
3 months agoSaying I have no connection whenever every device in my house is connected to my working WiFi except peloton.
Ryan
3 months agoConnected to internet, will not let me log into account
Jessica
3 months agoCan’t log in to my peloton bike with my log I
Annmarie
4 months agoNot able to connect to my account
mark
4 months agoNot receiving data even though there is an internet connection
mark
5 months agowifi is at 67 mbps but bike not finding connection
Pam
5 months agoI can not view any workouts
Laura
5 months agoNot connecting to internet after power outage
Melinda
5 months agoMy bike is having problems connecting to network. It says it is my internet connection but I ran a speed test and it is fine. Been having a problem all day!
Blake
6 months agoBike not connecting to network
K
6 months ago“Unable to load class. Hang tight!” Message
Jaynee
6 months agoMy bike is have trouble connecting to the nextwork and my WiFi is fine
Sean
6 months agoBike and guide not mirroring my heart rate on my Iwatch
Rob
7 months agoFacebook Not able to share on the tablet to Facebook. Just started today
Ali
7 months agoPeloton app not allowing me to sign in
Donna
7 months agoBike won’t connect to internet despite connection being fine. Speed test showed “lightening connection”. Reset wifi and turned bike on and off several times. Issue on your end not mine
Mike
7 months agoNot connecting to my home wifi
Gwyn
7 months agoUnable to connect, it’s saying equipment having trouble connecting to network. My Wi-Fi is good though
Rachel
7 months agoPeloton is not connecting to Wi-Fi I have checked my Wi-Fi and that is all good but it isn’t connecting I have also checked cables and power and that is fine
Paul
8 months agoBike menu loads up. User accounts appear but no icons. Tried to tap on my account and getting a screen message ‘ unable to connect to the network ’ Reboot , check the WiFi is there , used my alternative connection and nothing.
Sonia
8 months agoOngoing network failure. Home WiFi is working.
Liz
8 months agocan sign on to app however the on demand classes dont respond (LULU class)
Tony
8 months agoMy peloton bike is stuck with the logo, but I see some turning of screen around the Peloton logo. I have tried resetting it several times.
Karen
8 months agoYoga class video freezes but voice continues. Rebooted system. Now the entire screen is frozen during class selection
Krista
8 months agoClasses won’t work in the app
Lisa
8 months agoCannot log into app on phone or on tread even with using password and qr reader
Rachael
8 months agoCan’t load profile on either of my equipment and app
Bryan
8 months agoCannot log into profile.
Jennifer
8 months agoCannot log in to profile on bike and phone app also not working. Tried restart and unplugging without success
Rae
8 months agoUnable to open the app on my phone or bike. Can’t log in or access any programs.
Rob
8 months agoNot working, tried to log out and back in. Can’t log in
Jason
8 months agoCannot log into app or my bike
Kelsey
8 months agoWon’t allow me to login or access library
Jeniffer
8 months agoCan’t load anything just spins its wheels and can’t log in at all on tread
Tony
8 months agoUnable to connect to Peloton via Web
Jane
8 months agoCan’t login, on tread or phone
Jodi
8 months agoWill not allow me to log on and my app will not load either
Tom
8 months agoWill not login on app or bike
Michelle
8 months agoPeloton equipment AND app is not working!
George
8 months agoConnecting to the network
Matt
8 months agoCannot log in on my Peloton or my app on my phone.
ash
8 months agoUnable to log onto Peloton
Anne
8 months agoasking me to log-in but then not successful
Don
8 months agoI can’t access any of the training videos on either the app or the bike. I get the spinning circle of death
Liz
8 months agoI cannot log in to Peloton on any of my platforms.
Christy
8 months agoCan’t login at all despite password changes
Jennifer
8 months agoMember Login Saying member profile cannot load; try again later. I have turned bike/tread on and off and won’t work this am
Rhonda
8 months agoWill not load anything on the app.
Steph
8 months agoNot able to use peloton bike or app
Jodi
8 months agoMember info and classes not accessible
Carrie
8 months agoGet error message when trying to sign on
Carolina
8 months agoDoesn’t let me get into my page.
Patricia
8 months agoCan’t load classes or log in on app and on bike
Roger
8 months agoCan’t log on the app or the bike
IsDown has tracked 301 incidents since started monitoring Peloton status in January 2021.
4 days ago · ongoing
We've identified an issue in Germany between our CDN provider and members ISP causing increased in buffering when taking live classes. Team has reached out to our providers for support More details
8 days ago · ongoing
Team is investigating issue with metrics displaying 0 on Bike. We advise members to do a full power cycle of the tablet if they experience this issue to correct it. More details
We've tracked and collected 301 incidents since started monitoring Peloton status
Number of Incidents
15 issues
Last incident
2 days ago
Peloton is down. You can check Peloton status and incident details on the top of the page. IsDown continuously monitors Peloton official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Peloton seems to be having problems. You can check Peloton status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Peloton might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Peloton official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Peloton last outage was on December 19, 2024 with the title "Some members on older app versions have reported seeing white screens and app crashes."
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.