Check if Peloton is down, official outages, user-reported issues, and outages map.
Peloton is having a major outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Peloton status data.
IsDown has tracked 362 incidents since started monitoring Peloton status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 14, 2025
12:23 PM EDT
|
Minor
Some members may not receive updated insights for this week until later this evening due to a ser...
The service outage has been resolved and impacted members will see updated insights by the end of...
|
about 22 hours |
Oct 09, 2025
01:41 PM EDT
|
Major
The team is currently investigating the issue.
|
about 20 hours |
Oct 06, 2025
04:08 PM EDT
|
Minor
This issue has been mitigated. Customers are able to complete their checkout without errors.
|
about 2 hours |
Oct 06, 2025
03:52 PM EDT
|
Minor
Team is has identified that some members are unable to see their Club Peloton discounts on our Ap...
|
about 18 hours |
Sep 25, 2025
08:20 PM EDT
|
Minor
Members are unable to create new personalized plans, and some members may experience issues modif...
The team is currently investigating the issue.
|
about 19 hours |
Sep 02, 2025
12:08 PM EDT
|
Minor
We are currently investigating this issue. If you are impacted, please contact Peloton support to...
|
about 2 hours |
Aug 21, 2025
11:45 AM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
about 1 hour |
Aug 20, 2025
07:18 PM EDT
|
Major
We are seeing latency across multiple services. This may result in delays in starting a workout o...
We are currently investigating the issue.
|
about 22 hours |
Aug 20, 2025
11:58 AM EDT
|
Minor
We are currently investigating this issue.
|
29 minutes |
Lisa - Today I Turned on my tread plus, as I do daily. odd no code was requested, I went to kindle , Peleton will not operate . It’s insane to purchase equipment , pay a monthly subscription & the equipment is not operational.because Peleton controls if I can use it! This was a gift to replace m....
Unable to start workout in Entertainment.
Aileen - Classes not loading on ap. I've tried from phone, ipad and smart tv.
Alex - Can’t initiate app. Says I am offline .
Yasmin - I can’t change resistance or cadence on bike or connect Apple Watch. .
Jenna - My peloton treadmill will not turn on even after unplugging it, replugging, pressing stop key, screen tap 7 times, moving mph or incline. .
Terry - Can't login, see schedule or classes, app/website/bike not connecting.
Ashley - website down, app down, everything is locked out.
Lori - App not opening or responding.
RIC - Can’t connect go onepelotonuk servers. .
Melissa - Wifi is working but bike cannot connect to network.
David - Classes slow to load and most features not loading including leaderboard, time remaining, song info, etc. .
Michelle - Slow to load and some features of workout are unavailable, such as leaderboard, time metrics, and other screen pop ups.
kiki - Classes won't load for in studio rides.
Paula - Won't turn on . . screen is completely black.
Rich - My bike won't load any programs. I'm also getting an authentication error message. I've power cycled the device and my router. I've also "forgotten" the network and restarted it - twice - with the correct password. It still won't connect to my internet. .
Diane - Getting error code X01TPZ001.
Yvette - Cadence and resistance aren’t registering .
Natalie - Unable to take class on bike .
Fred - No output distance or any other stats calculating while I ride.
Heather - Workouts not tracking. Says 0 for the entire ride .
Doron - The website does not load.
Lyndsey - Classes are not loading on peloton bike .
Courtney - Saying I have no connection whenever every device in my house is connected to my working WiFi except peloton. .
Ryan - Connected to internet, will not let me log into account.
Jessica - Can’t log in to my peloton bike with my log I .
Annmarie - Not able to connect to my account .
mark - Not receiving data even though there is an internet connection .
mark - wifi is at 67 mbps but bike not finding connection.
Pam - I can not view any workouts.
Laura - Not connecting to internet after power outage .
Melinda - My bike is having problems connecting to network. It says it is my internet connection but I ran a speed test and it is fine. Been having a problem all day!.
Blake - Bike not connecting to network.
K - “Unable to load class. Hang tight!” Message.
Jaynee - My bike is have trouble connecting to the nextwork and my WiFi is fine .
Sean - Bike and guide not mirroring my heart rate on my Iwatch .
Rob - Not able to share on the tablet to Facebook. Just started today.
Ali - Peloton app not allowing me to sign in .
Donna - Bike won’t connect to internet despite connection being fine. Speed test showed “lightening connection”. Reset wifi and turned bike on and off several times. Issue on your end not mine.
Mike - Not connecting to my home wifi.
Gwyn - Unable to connect, it’s saying equipment having trouble connecting to network. My Wi-Fi is good though.
Rachel - Peloton is not connecting to Wi-Fi I have checked my Wi-Fi and that is all good but it isn’t connecting I have also checked cables and power and that is fine .
Paul - Bike menu loads up. User accounts appear but no icons. Tried to tap on my account and getting a screen message ‘ unable to connect to the network ’ Reboot , check the WiFi is there , used my alternative connection and nothing. .
Sonia - Ongoing network failure. Home WiFi is working..
Liz - can sign on to app however the on demand classes dont respond (LULU class).
Tony - My peloton bike is stuck with the logo, but I see some turning of screen around the Peloton logo. I have tried resetting it several times..
Karen - Yoga class video freezes but voice continues. Rebooted system. Now the entire screen is frozen during class selection.
Krista - Classes won’t work in the app .
Lisa - Cannot log into app on phone or on tread even with using password and qr reader.
Rachael - Can’t load profile on either of my equipment and app.
Bryan - Cannot log into profile. .
Jennifer - Cannot log in to profile on bike and phone app also not working. Tried restart and unplugging without success .
Rae - Unable to open the app on my phone or bike. Can’t log in or access any programs. .
Rob - Not working, tried to log out and back in. Can’t log in.
Jason - Cannot log into app or my bike.
Kelsey - Won’t allow me to login or access library.
Jeniffer - Can’t load anything just spins its wheels and can’t log in at all on tread.
Tony - Unable to connect to Peloton via Web.
Jane - Can’t login, on tread or phone.
Jodi - Will not allow me to log on and my app will not load either.
Component | Status |
---|---|
Bike/Tread/Digital | OK |
Website | OK |
Contact | OK |
Retail/Studio | OK |
Integrations | OK |
Interactive fitness platform offering live and on-demand workout classes, performance tracking, and an online community with competitive leaderboards.
Monitoring Peloton since January 2021
Tracking 28 Peloton services and regions
61 incidents in 2025
Peloton is down. You can check Peloton status and incident details on the top of the page. IsDown continuously monitors Peloton official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Peloton seems to be having problems. You can check Peloton status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Peloton might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Peloton official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Peloton last outage was on October 14, 2025 with the title "The option to just walk on our Entertainment options is currently unavailable."
IsDown and DownDetector help users determine if Peloton is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Peloton's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.