Outage in Pixieset

Technical issues with custom domains.

Resolved Minor
October 30, 2023 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are seeing technical issues with some custom domains for Client Gallery, Website and Mobile Gallery App. We have identified that the issue is due to a service we rely on. We are working with our partners to restore service as quickly as possible.
Components affected
Pixieset Website Pixieset Client Gallery Pixieset Mobile Gallery App
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/30/2023 08:36PM

Our partners have been able to implement a fix and this has been resolved. We apologize for any inconvenience.

MONITORING 6 months ago - at 10/30/2023 08:32PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED 6 months ago - at 10/30/2023 08:28PM

We are seeing technical issues with some custom domains for Client Gallery, Website and Mobile Gallery App. We have identified that the issue is due to a service we rely on. We are working with our partners to restore service as quickly as possible.

Latest Pixieset outages

Temporary delay in photo uploading - 5 months ago
Issues with collection and set creation - 7 months ago
Pixieset Platform is currently not responding - 7 months ago
Degraded performance on Client Gallery - 8 months ago
Partial outage impacting Website - about 1 year ago

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