Outage in Procurify

Issues with login / logout

Resolved Major
March 13, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where customers are unable to log into or log out of the application. If you are logged in then there is no impact to you. Please remain logged in until this incident is resolved
Components affected
Procurify Login/SSO
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/13/2023 05:29PM

Our third party authentication provider has resolved the incident related to login failures.

MONITORING about 1 year ago - at 03/13/2023 04:58PM

Updating from Partial Outage to Operational.

MONITORING about 1 year ago - at 03/13/2023 04:36PM

Login service is restored. Our third party authentication provider confirmed they've implemented a fix and are monitoring it.

We will provide an update in 1 hour as we continue to monitor the health of the third party authentication provider.

IDENTIFIED about 1 year ago - at 03/13/2023 04:20PM

We have confirmed that this incident is caused by an outage in our third party authentication provider

Some customers are able to log in and log out at this time.

If you are logged in, please remain logged in until this incident is fully resolved

We will provide an update in 15 minutes or when we have more information from our authentication provider

INVESTIGATING about 1 year ago - at 03/13/2023 04:16PM

We are continuing to investigate an outage with our third party authentication provider

Some customers are able to log in and log out at this time.

If you are logged in, please remain logged in until this incident is fully resolved

INVESTIGATING about 1 year ago - at 03/13/2023 04:06PM

We are investigating whether this incident is caused by an outage in our third party authentication provider

Reminder to stay logged in until this incident is resolved to continue to use the application

INVESTIGATING about 1 year ago - at 03/13/2023 03:59PM

We are currently investigating an issue where customers are unable to log into or log out of the application.

If you are logged in then there is no impact to you. Please remain logged in until this incident is resolved

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