Outage in Rapid7

Mimecast data collection issue

Resolved Minor
April 16, 2024 - Started 16 days ago - Lasted 3 days
Official incident page

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Outage Details

We are aware of a data collection issue impacting the ingestion of events from Mimecast. This is confirmed to be impacting both collector-based and cloud-based data collection methods. We are working with Mimecast to resolve this as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/19/2024 04:51PM

This incident has been resolved.

MONITORING 13 days ago - at 04/19/2024 02:11PM

An update for the collector-based event sources has been released. Collectors that were not ingesting events since the original fix on Tuesday should now have data collection restored.

MONITORING 14 days ago - at 04/18/2024 04:52PM

Issues have been identified, continuing to work towards resolution with Mimecast.

MONITORING 15 days ago - at 04/17/2024 01:01AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 16 days ago - at 04/16/2024 01:35PM

We are aware of a data collection issue impacting the ingestion of events from Mimecast. This is confirmed to be impacting both collector-based and cloud-based data collection methods. We are working with Mimecast to resolve this as quickly as possible.

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