Outage in Sage

Sage Token Service - Partial Outage

Resolved Minor
January 19, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/19/2024 04:29PM

The issue is resolved and the services are performing as expected.

INVESTIGATING 4 months ago - at 01/19/2024 03:09PM

We are investigating an issue that we have identified in France, preventing customers from onboarding new customers when validating their licences data. All other product functionalities is performing as expected.

The products/services affected are:
Sage 50 France
Sage 100 France On Premise
Sage Online (FR)
Sage 100 Partner Cloud (FR)

INVESTIGATING 4 months ago - at 01/19/2024 02:43PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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