Outage in Salesforce

Feature Disruption

Resolved Minor
March 28, 2024 - Started about 1 month ago - Lasted about 7 hours

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Outage Details

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 03/28/2024 04:32AM

The Salesforce Technology team has identified the recent release as the likely trigger of this issue. The team is working to roll back the release, to mitigate the impact. During the rollback, existing jobs and replications may be impacted. We anticipate that the rollback process will take several hours to complete.

Please note: Some customers may experience difficulties placing orders through the Customer Service Center (CSC) module in the Business Manager. Storefront and the Business Manager functionalities remain accessible.
We’ll provide an update at 08:00 UTC or sooner if additional information becomes available.

IMPLEMENTINGSOLUTION about 1 month ago - at 03/28/2024 03:38AM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in an hour or sooner if we have more information.

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