Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Imaging,Analysis/Intelligence on US2

Resolved Minor
February 12, 2024 - Started 3 months ago - Lasted 40 minutes

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Outage Details

In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app was below expected levels. Affected users may have experienced the following error when attempting to login: "Sorry, Concur is currently unavailable". Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur Expense SAP Concur Travel SAP Concur Imaging SAP Concur Invoice SAP Concur Analysis/Intelligence SAP Concur Request
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 3 months ago - at 02/12/2024 08:55PM

In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app was below expected levels. Affected users may have experienced the following error when attempting to login: "Sorry, Concur is currently unavailable".

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 3 months ago - at 02/12/2024 08:38PM

In the US2 Data Center, logging in through the SAP Concur website and SAP Concur mobile app is below expected levels. Affected users may experience the following error when attempting to login: "Sorry, Concur is currently unavailable".

The Incident Response Team is currently investigating.

Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 3 months ago - at 02/12/2024 08:22PM

We are working to determine the user impact and will provide information as it becomes available.

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