Outage in Sendcloud

International label announcement failure

Resolved Minor
May 01, 2024 - Started 16 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing issues with international parcel creation for orders which contain an international currency outside of the Euro. The issue has been identified and a fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/01/2024 11:02AM

This incident has been resolved.

MONITORING 16 days ago - at 05/01/2024 10:23AM

A fix has been implemented and we are monitoring the results. Users can again create international orders which contain an international currency other than Euro.

IDENTIFIED 16 days ago - at 05/01/2024 09:56AM

We are experiencing issues with international parcel creation for orders which contain an international currency outside of the Euro.
The issue has been identified and a fix is being implemented.

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