Outage in Sierra Wireless

Service Disruption Notification – AirLink Mobility Manager AMM88 Site Down (GNOC-3356)

Resolved Minor
July 20, 2023 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Sierra Wireless experienced a disruption with the AirLink Mobility Manager (AMM88) services platform. The Web User Interface (UI) was down briefly, AMM88 customers attempting to utilize the platform received timeout responses when trying to access the site. Engaged on a technical bridge our engineers investigated and implemented corrective actions to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour. Start Time: 2023-07-20 08:01 UTC End Time: 2023-07-20 08:43 UTC Duration: 42 minutes
Components affected
Sierra Wireless AMM88
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/20/2023 10:06AM

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

MONITORING 10 months ago - at 07/20/2023 09:06AM

Sierra Wireless experienced a disruption with the AirLink Mobility Manager (AMM88) services platform. The Web User Interface (UI) was down briefly, AMM88 customers attempting to utilize the platform received timeout responses when trying to access the site. Engaged on a technical bridge our engineers investigated and implemented corrective actions to resolve this issue.

We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

Start Time: 2023-07-20 08:01 UTC
End Time: 2023-07-20 08:43 UTC
Duration: 42 minutes

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