Outage in Sierra Wireless

Service Disruption Notification - Maingate Service Degradation (GNOC-4463)

Resolved Minor

December 19, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Semtech/Sierra Wireless is currently experiencing a service disruption that is affecting the Maingate components listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

Components affected

Sierra Wireless Communication Server GSM Data Sierra Wireless Communication Server Dialog Sierra Wireless IP Connect CSD Sierra Wireless Virtual Modem

Need to monitor Sierra Wireless outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/19/2023 10:30AM

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

MONITORING about 2 years ago - at 12/19/2023 09:30AM

Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

INVESTIGATING about 2 years ago - at 12/19/2023 08:52AM

Semtech/Sierra Wireless is currently experiencing a service disruption that is affecting the Maingate components listed below. We are still investigating to determine the cause and scope of the impact.

No ETR is currently available. We will provide an update as soon as we have additional information.

Latest Sierra Wireless outages

Service degradation Notification for Essentials5 SIM Subscription in EU & NAM Region (GNOC-11505) - 2 days ago

Service degradation Notification for SIM Subscription in EU Region (GNOC-11335) - 16 days ago

Service Degradation Notification – Carrier+ Verizon Network Disturbance (GNOC-11219) - 27 days ago

Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-11201) - 28 days ago

Service Degradation Notification – ECC Verizon Network Disturbance (GNOC-11190) - 29 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook