Outage in Sierra Wireless
Essentials3 Subscriptions Degradation in EU and NAM Region - Service Notification: (GNOC-9201)
Resolved Minor
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Outage Details
Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating.
We will provide additional details in 15 minutes.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/18/2025 10:51AM
This incident has been resolved.
MONITORING
6 days ago - at 08/18/2025 09:46AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 08/18/2025 07:52AM
We are currently observing service degradation for Essentials3 SIM Subscription in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Customers currently using Semtech’s Essentials3 offering may be experiencing issues with data service establishment.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
INVESTIGATING
6 days ago - at 08/18/2025 07:35AM
Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating.
We will provide additional details in 15 minutes.
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