Outage in Sierra Wireless
Service Disruption Notification for ALMS , AirVantage in NA and EU Regions (GNOC-11968)
Resolved MinorIncident Report
Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions.
Our engineers have restored the services.
Impact:
Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions.
We are observing complete restoration and monitoring the results.
Components affected
Sierra Wireless UI Sierra Wireless UI (EU) Sierra Wireless API (EU) Sierra Wireless API Sierra Wireless Device Front end Sierra Wireless Device Front End (EU) Sierra Wireless Data Push (EU) Sierra Wireless UI (NA) Sierra Wireless API (NA) Sierra Wireless Device Front End (NA) Sierra Wireless Data Push (NA)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 04/16/2026 07:13PM
This incident has been resolved.
MONITORING
21 days ago - at 04/16/2026 06:39PM
A fix has been implemented and we are monitoring the results.
MONITORING
21 days ago - at 04/16/2026 06:01PM
Semtech is experiencing performance degradation across ALMS components (UI, API, Device Frontend) and AirVantage services (UI, APIs, Device Frontend, Data Push) in the EU and NA regions.
Our engineering team is actively working on high-priority mitigation to restore full functionality across all affected services.
We will provide the next update in 60 minutes
MONITORING
21 days ago - at 04/16/2026 04:23PM
Semtech is experiencing degradation on the ALMS -UI, API, and Device Front End. AirVantage UI APIs & Device Front End and Data Push in the EU & NA regions are also degraded. Please find the affected components below
Our engineers are working on high-priority to restore services.
We will provide the next update in 60 minutes
MONITORING
21 days ago - at 04/16/2026 03:30PM
Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions.
Our engineers have restored the services.
Impact:
Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions.
We are observing complete restoration and monitoring the results.
Latest Sierra Wireless outages
Service Degradation Notification : Delay in AirVantage SIM Provisioning Operations in EU Region Only (GNOC-11984) - 20 days ago
Service degradation Notification for Essentials5 SIM Subscription in EU and NAM Region (GNOC-11934) - 23 days ago
Service Disruption Notification - Telenor Sweden (MainGate) SMS (GNOC-11697) - about 1 month ago
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