Outage in Sierra Wireless
Service Disruption Notification for ALMS , AirVantage in NA and EU Regions (GNOC-11968)
Minor
April 16, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions.
Our engineers have restored the services.
Impact:
Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions.
We are observing complete restoration and monitoring the results.
Components affected
Sierra Wireless API (NA) Sierra Wireless Device Front End (NA) Sierra Wireless UI (NA) Sierra Wireless Device Front End (EU) Sierra Wireless UI (EU) Sierra Wireless API (EU) Sierra Wireless Data Push (EU) Sierra Wireless Device Front end Sierra Wireless Data Push (NA) Sierra Wireless UI Sierra Wireless APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 04/16/2026 04:23PM
Semtech is experiencing degradation on the ALMS -UI, API, and Device Front End. AirVantage UI APIs & Device Front End and Data Push in the EU & NA regions are also degraded. Please find the affected components below
Our engineers are working on high-priority to restore services.
We will provide the next update in 60 minutes
MONITORING
about 2 hours ago - at 04/16/2026 03:30PM
Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions.
Our engineers have restored the services.
Impact:
Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions.
We are observing complete restoration and monitoring the results.
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