Outage in Sierra Wireless
Service degradation Notification for Essentials5 SIM Subscription in EU and NAM Region (GNOC-12309)
Resolved MinorIncident Report
Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data, SMS, and Voice Services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 05/28/2026 01:09PM
This incident has been resolved.
MONITORING
about 12 hours ago - at 05/28/2026 10:40AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 14 hours ago - at 05/28/2026 08:42AM
Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data, SMS, and Voice Services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
Latest Sierra Wireless outages
Service Degradation Notification : Delay in AirVantage SIM Provisioning Operations in EU Region Only (GNOC-11984) - about 1 month ago
Service Disruption Notification - IMaestro Platform (GNOC-11969) - about 1 month ago
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