Outage in Sierra Wireless
Service Degradation Notification for Subscribers roaming under Carrier Partner Orange France (GNOC-12525)
Resolved MinorIncident Report
Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 06/29/2026 11:33AM
This incident has been resolved.
MONITORING
22 days ago - at 06/29/2026 10:11AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
23 days ago - at 06/29/2026 08:06AM
Semtech GNOC is still observing service degradation for Subscribers roaming under Carrier Partner Orange France only. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
INVESTIGATING
23 days ago - at 06/29/2026 07:52AM
Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
Latest Sierra Wireless outages
Service Degradation Notification for Subscribers roaming under Carrier Partner Orange France (GNOC-12459) - about 1 month ago
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-12405) - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
