Outage in Sierra Wireless
Service Impairment Notification for Essentials1 and Advanced SIM Subscriptions roaming only on MNO Bouygues Telecom in Country France
Resolved MinorIncident Report
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
Components affected
Sierra Wireless Data Sierra Wireless SMS Sierra Wireless Data (EU) Sierra Wireless SMS Sierra Wireless Voice Sierra Wireless VoiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/23/2026 04:56PM
This incident has been resolved.
MONITORING
2 days ago - at 07/23/2026 03:39PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 07/23/2026 01:44PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 07/23/2026 12:30PM
Our monitoring systems have detected service impairment for Essentials1 & Advanced SIM subscriptions roaming only on MNO Bouygues Telecom in Country France. We have reported the issue to our partner carrier and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
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