Outage in Sierra Wireless
Service Degradation Notification – AirVantage & ALMS Platforms in NA Region (GNOC -12713)
Resolved MinorIncident Report
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
Components affected
Sierra Wireless UI Sierra Wireless API Sierra Wireless Device Front end Sierra Wireless VPN Concentrators Sierra Wireless Reporting (ARA) Sierra Wireless UI (NA) Sierra Wireless API (NA) Sierra Wireless Device Front End (NA) Sierra Wireless Data Push (NA)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/24/2026 02:17PM
This incident has been resolved.
MONITORING
1 day ago - at 07/24/2026 01:11PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 07/24/2026 12:10PM
Semtech is observing a potential service degradation affecting the AirVantage and ALMS platforms in the NA region. This is linked to an ongoing incident on one of our cloud infrastructure providers.
Impact: Services are currently operational. While no service outage has been observed, customers are vulnerable to intermittent performance degradation until the upstream cloud provider fully mitigates the underlying issue.
We will provide the next update within 2 hours.
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