Outage in Sierra Wireless
Service degradation Notification for Essentials5 SIM Subscription in EU and NAM Region (GNOC-11934)
Resolved MinorIncident Report
Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data, SMS, and Voice Services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 04/15/2026 04:04AM
This incident has been resolved.
MONITORING
21 days ago - at 04/15/2026 12:33AM
Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network.
We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.
INVESTIGATING
21 days ago - at 04/14/2026 10:30PM
Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data, SMS, and Voice Services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
Latest Sierra Wireless outages
Service Degradation Notification : Delay in AirVantage SIM Provisioning Operations in EU Region Only (GNOC-11984) - 18 days ago
Service Disruption Notification for ALMS , AirVantage in NA and EU Regions (GNOC-11968) - 19 days ago
Service Disruption Notification - Telenor Sweden (MainGate) SMS (GNOC-11697) - about 1 month ago
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