Outage in Sierra Wireless
Essentials3 Subscriptions Service Notification: (GNOC-12270)
Resolved MinorIncident Report
Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating.
We will provide additional details in 15 minutes.
Components affected
Sierra Wireless Data (NA) Sierra Wireless Data (EU) Sierra Wireless SMS Sierra Wireless VoiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 05/21/2026 08:21PM
This incident has been resolved.
MONITORING
21 days ago - at 05/21/2026 06:55PM
Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
INVESTIGATING
21 days ago - at 05/21/2026 05:21PM
Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.
INVESTIGATING
21 days ago - at 05/21/2026 04:58PM
Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating.
We will provide additional details in 15 minutes.
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