Outage in Storyous

Přihlášení do POS nefunguje/POS login not working

Resolved Minor
November 10, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

Máme problém se staršími zařízeními (14''), která nemohou přijmout certifikát. Náš tým v současné době diskutuje o možných řešeních tohoto problému. We are currently having an issue with older devices (14'') that are unable to accept a certificate. Our team is currently discussing possible solutions to resolve this problem.
Components affected
Storyous Pokladní systém, tablety (POS)

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/10/2023 03:35PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/10/2023 03:08PM

Vydali jsme novou verzi. Postižené POS lze nyní aktualizovat.

We have released a new version. The affected POS can now be updated.

IDENTIFIED almost 2 years ago - at 11/10/2023 01:41PM

Vyvinuli jsme novou verzi našeho POS systému, která obsahuje nezbytnou opravu, a v současné době ji testujeme, abychom se ujistili, že vše funguje podle očekávání.

We have developed a new version of our POS system that includes the necessary fix, and we are currently testing it to ensure everything is working as expected.

IDENTIFIED almost 2 years ago - at 11/10/2023 10:23AM

Identifikovali jsme problém a pracujeme na jeho řešení.

We have identified the problem and are currently working on a solution.

INVESTIGATING almost 2 years ago - at 11/10/2023 09:54AM

Máme problém se staršími zařízeními (14''), která nemohou přijmout certifikát. Náš tým v současné době diskutuje o možných řešeních tohoto problému.

We are currently having an issue with older devices (14'') that are unable to accept a certificate. Our team is currently discussing possible solutions to resolve this problem.

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