Outage in Total Expert

Degraded Functionality: New leads are not routing through dialer

Resolved Minor
October 24, 2023 - Started 7 months ago - Lasted 36 minutes
Official incident page

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Outage Details

Currently we are experiencing an issue where new leads are not routing through the dialer via Advanced Lead Management to available agents. We are working on resolving this as soon as possible and will update this page when the issue is resolved or as new updates are available.
Components affected
Total Expert Web Application
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/24/2023 09:50PM

This incident has been resolved.

INVESTIGATING 7 months ago - at 10/24/2023 09:32PM

Currently we are experiencing an issue where new leads are not routing through the dialer via Advanced Lead Management to available agents. We are working on resolving this as soon as possible and will update this page when the issue is resolved or as new updates are available.

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