Outage in Unit21

Prod2 Dashboard Latency Issue

Resolved Minor

May 26, 2023 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Unit21 Case Management

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/26/2023 11:51PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 05/26/2023 11:12PM

The issue has been identified and a hotfix is ongoing.

INVESTIGATING 11 months ago - at 05/26/2023 11:00PM

We are currently investigating this issue.

Latest Unit21 outages

My Alerts, Queued Alerts, and Admin Alerts page outage - about 2 months ago

Partial outage on alert listing - 4 months ago

Unable view/edit rules - 5 months ago

Unable to search entities - 6 months ago

Auth0 preventing login - 6 months ago

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