Outage in Vena Solutions

US2 - Vena365 template refresh errors

Resolved Major
April 08, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

The Vena Team is currently tracking an issue impacting the US2 hub, the impact is widespread and scoped to the Vena Excel template refresh operation failing for V365Connect users. We will keep you updated on our progress.
Components affected
Vena Solutions US2
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/08/2024 08:07PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/08/2024 05:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 04/08/2024 04:11PM

The Vena Team is currently tracking an issue impacting the US2 hub, the impact is widespread and scoped to the Vena Excel template refresh operation failing for V365Connect users. We will keep you updated on our progress.

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