Outage in Visma

Investigating an issue in Payroll NL

Resolved Major
June 09, 2023 - Started 11 months ago - Lasted 4 days
Official incident page

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Outage Details

We are currently investigating an issue in Payroll.
Components affected
Visma .net Payroll
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2023 09:36AM

The issue is now resolved and the service is up and running as normal.

MONITORING 11 months ago - at 06/12/2023 03:01PM

A fix has been deployed. We will keep monitoring to ensure the quality is back to normal.

IDENTIFIED 11 months ago - at 06/12/2023 09:38AM

We have identified the cause of the incident related to Proforma payslip, as well as degraded performance on the system. Patch will be deployed in the next 2-3 hours

MONITORING 11 months ago - at 06/09/2023 07:10AM

Wage run calculations are being processed again. We expect Payroll to return to normal operation soon

INVESTIGATING 11 months ago - at 06/09/2023 06:44AM

Problems with calculating wage runs are discovered. We are investigating this issue

INVESTIGATING 11 months ago - at 06/09/2023 06:43AM

We are currently investigating an issue in Payroll.

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