Outage in Visma

Issues receiving invoices from bank network in Finland - OP bank

Resolved Minor
March 21, 2024 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Visma CS - .net AutoInvoice
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/21/2024 01:24PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/21/2024 07:53AM

We have identified an issue regarding invoice delivery from bank network, more specifically from OP bank. This has caused some of the invoices not being delivered to our customers.

The cause of the issue was problem in the underlaying component when handling very large batches of invoices. The customer impact is that some of the invoices in affected batches are missing between January 29th and March 21st, meaning these invoices have not been delivered to customers. All together this concerns approximately 2900 invoices.

The issue impacted only companies receiving invoices in the Finnish bank network and bank OP.

The underlaying issue has been fixed, we are looking into delivering the missing invoices shortly.

INVESTIGATING about 2 months ago - at 03/21/2024 07:42AM

We are currently investigating this issue.

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