Outage in VMware Carbon Black

ENTERPRISE EDR - Event/Watchlist/Alert Processing Delays US prod

Resolved Minor

December 07, 2023 - Started 5 months ago - Lasted about 5 hours
Official incident page

Need to monitor VMware Carbon Black outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VMware Carbon Black, and never miss an outage again.
Start Free Trial

Outage Details

Security Impact: This is a delay in processing, there is no impact to security efficacy. For any incident updates please visit https://status.carbonblack.com/ Start time - December 6th, 01:39 UTC Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team

Components affected

VMware Carbon Black Event Processing VMware Carbon Black Enterprise EDR UBS VMware Carbon Black Event Processing VMware Carbon Black Event Processing VMware Carbon Black Enterprise EDR Search VMware Carbon Black Enterprise EDR Watchlist Processing VMware Carbon Black Enterprise EDR Event Processing VMware Carbon Black Enterprise EDR Watchlist and Reporting

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 12/07/2023 07:58AM

VMware Carbon Black Engineering teams applied the fix and validated the service. This is the final notification for this incident.

IDENTIFIED 5 months ago - at 12/07/2023 03:23AM

VMware Carbon Black Engineering teams have identified the cause of the issue and working towards a resolution. More updates shall be provided as available.

INVESTIGATING 5 months ago - at 12/07/2023 03:02AM

Security Impact: This is a delay in processing, there is no impact to security efficacy.

For any incident updates please visit https://status.carbonblack.com/

Start time - December 6th, 01:39 UTC

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Latest VMware Carbon Black outages

ENDPOINT STANDARD API Services degraded performance - about 2 months ago

ENTERPRISE EDR - US Issue - about 2 months ago

ENDPOINT STANDARD Dashboard degraded performance - Asia Pacific - 2 months ago

Issue with uninstalling sensors - 2 months ago

ENDPOINT STANDARD Dashboard degraded performance - UK - 3 months ago

Easily monitor VMware Carbon Black and all your third-party status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE