Outage in VMware Carbon Black

Issue with uninstalling sensors

Resolved Minor
March 14, 2024 - Started 9 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are aware of an issue in which sensors are not able to be uninstalled. We have identified the cause and are working to roll a fix out. Environments should start seeing resolution in the next 30-60 minutes. Next update: 60m
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/14/2024 07:47PM

This incident has been resolved.

MONITORING 9 months ago - at 03/14/2024 04:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 03/14/2024 04:21PM

Prod SYD and JAPAN are deployed.

IDENTIFIED 9 months ago - at 03/14/2024 04:02PM

This fixed has been applied to Prod05. Other environments following.

IDENTIFIED 9 months ago - at 03/14/2024 02:36PM

The fix is implemented and currently being rolled out to environments.

Next update: 60m

IDENTIFIED 9 months ago - at 03/14/2024 01:34PM

We are aware of an issue in which sensors are not able to be uninstalled. We have identified the cause and are working to roll a fix out. Environments should start seeing resolution in the next 30-60 minutes.

Next update: 60m

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