Outage in Vonage

smpp0.nexmo.com Connectivity Issue

Resolved Minor
June 16, 2022 - Started almost 2 years ago - Lasted 11 minutes
Official incident page

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Outage Details

Our monitoring has alerted us to a potential service issue with connectivity binding to our SMPP servers: smpp0.nexmo.com starting 2022-06-16 at 14:02 UTC. Customers may experience intermittent bind failures to the endpoints mentioned. We are currently working on getting the issue fixed and will post further updates here. Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.
Components affected
Vonage SMPP
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/16/2022 03:04PM

We have implemented a fix for this issue and we are monitoring the results.

The following services were impacted from [2022-06:16 14:02] UTC until [2022-06-16 14:53]
SMPP connection to smpp0.nexmo.com

We will continue to monitor the service during the next few hours and post updates should anything change.

IDENTIFIED almost 2 years ago - at 06/16/2022 02:58PM

Our monitoring has alerted us to a potential service issue with connectivity binding to our SMPP servers: smpp0.nexmo.com starting 2022-06-16 at 14:02 UTC.

Customers may experience intermittent bind failures to the endpoints mentioned.
We are currently working on getting the issue fixed and will post further updates here.

Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.

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