Outage in WeGift

Apple UK orders are failing

Resolved Minor
May 04, 2024 - Started 14 days ago - Lasted 9 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/13/2024 01:35PM

This incident has been resolved.

INVESTIGATING 14 days ago - at 05/05/2024 12:55AM

We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 14 days ago - at 05/05/2024 12:38AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 14 days ago - at 05/05/2024 12:14AM

We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 14 days ago - at 05/05/2024 12:12AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 14 days ago - at 05/05/2024 12:11AM

We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 14 days ago - at 05/05/2024 12:10AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 14 days ago - at 05/05/2024 12:10AM

We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 14 days ago - at 05/04/2024 11:52PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 14 days ago - at 05/04/2024 11:35PM

We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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