Outage in Whereby

Some users are experiencing longer than expected connection times

Resolved Minor
June 13, 2023 - Started 11 months ago - Lasted about 22 hours

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Outage Details

We implemented a fix and are currently monitoring the result. Based on early results connection times and recording/streaming events should be working as expected. UPDATE: We will continue monitoring until Wednesday 14 June 2023, but all systems should be operational and working as expected.
Components affected
Whereby Embedded API Whereby Meeting rooms
Latest Updates ( sorted recent to last )
MONITORING 11 months ago - at 06/13/2023 06:10PM

We implemented a fix and are currently monitoring the result. Based on early results connection times and recording/streaming events should be working as expected.

UPDATE: We will continue monitoring until Wednesday 14 June 2023, but all systems should be operational and working as expected.

INVESTIGATING 11 months ago - at 06/13/2023 04:18PM

We are currently investigating longer connection times and failed join events to rooms. Cloud recording and live-streaming may also fail to start or take longer to start.

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Some Past Due Accounts - No Room Access - 10 months ago

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