Outage in Whereby

Users might experience issues in large rooms (SFU rooms)

Resolved Minor
February 22, 2024 - Started over 1 year ago - Lasted about 9 hours

Incident Report

Due to some SFU crashes in Europe, users in this region might temporarily experience issues like black tiles or no audio from the other participants. We are currently working on a fix for the issue.
Components affected
Whereby Meeting rooms

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Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 02/22/2024 08:35AM

Due to some SFU crashes in Europe, users in this region might temporarily experience issues like black tiles or no audio from the other participants. We are currently working on a fix for the issue.

MONITORING over 1 year ago - at 02/22/2024 02:18PM

We have implemented a fix and we are now monitoring it.

Latest Whereby outages

primary languages transcriptions and captions are not working - 4 days ago
Transcriptions might fail to save - 26 days ago
Some rooms might experience issues due to an incident on a third-party provider - 4 months ago
Additional screen share fails to load - 4 months ago
Whereby-hosted recordings / transcriptions unavailable - 10 months ago

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