Outage in WithSecure

WithSecure Elements Endpoint Detection and Response: Portal shows error when creating a response action

Resolved Major
May 02, 2024 - Started 15 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating an issue where you receive a error message after creating a response action in WithSecure Elements Endpoint Detection and Response. Response actions are performed but the portal shows an error. WithSecure Countercept is not affected. We are working to resolve the issue with the highest priority.
Components affected
WithSecure Portal
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/02/2024 03:30PM

This incident is now resolved, WithSecure Elements Endpoint Detection and Response is now working as expected and not showing any error after creating response action.

INVESTIGATING 15 days ago - at 05/02/2024 10:58AM

We are investigating an issue where you receive a error message after creating a response action in WithSecure Elements Endpoint Detection and Response.
Response actions are performed but the portal shows an error.
WithSecure Countercept is not affected.

We are working to resolve the issue with the highest priority.

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