Outage in WorkOS

SSO & Admin Portal Errors for

Resolved Major
May 01, 2024 - Started 15 days ago - Lasted 4 minutes
Official incident page

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Outage Details

On 2024-5-01, from 18:50 to 19:58 UTC, some users would have received errors when attempting to sign-in via SSO and/or accessing the WorkOS Admin Portal if custom domains had been configured recently. This was due to a deployment that included incorrect configuration for custom domains. The correct configuration has been restored and the issue is resolved.
Components affected
WorkOS Admin Portal
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/01/2024 09:43PM

We think the impact from the issue is over.

MONITORING 15 days ago - at 05/01/2024 09:42PM

On 2024-5-01, from 18:50 to 19:58 UTC, some users would have received errors when attempting to sign-in via SSO and/or accessing the WorkOS Admin Portal if custom domains had been configured recently.

This was due to a deployment that included incorrect configuration for custom domains. The correct configuration has been restored and the issue is resolved.

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