Outage in Zapier

Zap history not loading new Zap runs, Zaps are working

Resolved Minor
May 02, 2024 - Started 15 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue with our Zap history feature. As of 6:10PM UTC, new Zap Runs are being processed as usual, but they are not appearing in the Zap history. To clarify the user impact, all tasks and automations are still functioning as expected; the only difference is that new actions are not being recorded in your Zap history log. We are actively working to identify and address the cause of this issue. Your existing operations should not be affected during this time and you can continue to use Zapier as normal for your tasks and workflow automations. Thank you for your patience as we work on resolving this. If you need further assistance, feel free to reach out to our Support Team at https://zapier.com/app/get-help.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/02/2024 10:26PM

We have confirmed that the incident has been fully resolved as of 21:30 UTC.

Zap Runs history is expected to be fully available with no loss of data. All Zaps and Runs are confirmed to have played during the time of the incident.

For any additional help, please reach out on: https://zapier.com/app/get-help

MONITORING 15 days ago - at 05/02/2024 07:10PM

We're currently monitoring an incident that occurred between 6:10PM and 7:22PM UTC. As of now, new Zap runs should be visible in the Zap history page. However, we are aware that there may be some missing Zap runs that processed during this timeframe that are still not showing up.
Our team is still investigating this issue to ensure everything is functioning as it should be. Please be informed that your Zaps continue to process without any disruptions.
We're committed to providing another update as soon as we have more information. If you need assistance or further information, feel free to contact our Support Team here: https://zapier.com/app/get-help.
We appreciate your patience and understanding during this time, and we are dedicated to resolving this issue swiftly.

INVESTIGATING 15 days ago - at 05/02/2024 06:00PM

We are currently investigating an issue with our Zap history feature. As of 6:10PM UTC, new Zap Runs are being processed as usual, but they are not appearing in the Zap history.
To clarify the user impact, all tasks and automations are still functioning as expected; the only difference is that new actions are not being recorded in your Zap history log.
We are actively working to identify and address the cause of this issue. Your existing operations should not be affected during this time and you can continue to use Zapier as normal for your tasks and workflow automations.
Thank you for your patience as we work on resolving this. If you need further assistance, feel free to reach out to our Support Team at https://zapier.com/app/get-help.

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