Outage in Airbnb API

Issues Affecting the Partner Portal

Resolved Minor
January 03, 2024 - Started almost 2 years ago - Lasted 2 days
Official incident page

Incident Report

We are investigating an issue affecting our Diagnostic tools in the Partner Portal that started today Jan 3, 2024 around 12:00PM PST. Currently, you might not see any API-connected listings on the Listings dashboard, and in a listing's overview page, you might see the following message "The listing is not API connected". Please note that no listings were disconnected due to this incident; this issue affects the Partner Portal view only. We are actively working to resolve this issue, and will post more updates as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/06/2024 03:33AM

This incident has been resolved. Please contact us if you still can't see API-connected listings on the Partner Portal.

IDENTIFIED almost 2 years ago - at 01/05/2024 06:32AM

We are still working on this issue.

You may still view listing-related events by filtering by Listing ID on the Partner Portal Events Dashboard.
You may also utilise GET requests to view the current snapshots of a listing if required.

We apologise for the inconvenience caused.

IDENTIFIED almost 2 years ago - at 01/04/2024 04:53PM

We are still working on this issue, apologies for the inconvenience.

IDENTIFIED almost 2 years ago - at 01/04/2024 12:00AM

We are investigating an issue affecting our Diagnostic tools in the Partner Portal that started today Jan 3, 2024 around 12:00PM PST. Currently, you might not see any API-connected listings on the Listings dashboard, and in a listing's overview page, you might see the following message "The listing is not API connected". Please note that no listings were disconnected due to this incident; this issue affects the Partner Portal view only.

We are actively working to resolve this issue, and will post more updates as soon as possible.

Latest Airbnb API outages

Incident affecting Airbnb and our APIs - 18 days ago
Issue creating Support Tickets via Partner Portal - 21 days ago
Issues Affecting the Partner Portal - 23 days ago
500 Errors Across Multiple Endpoints - about 2 months ago
API Docs Unavailable - 3 months ago

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