Outage in Aivo
Outage
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
The cluster is now operational. The information displayed in our Analytics still has some delay. During the course of the day the data loading will be normalized.
The Redshift team is aware of the issue and they are currently working on bringing the cluster back online.
We are currently experiencing an issue with one of the database clusters in our data lake. The issue was detected at 1:30 pm (GMT -3). Our technical team is actively investigating the cause and working to resolve it in conjunction with the AWS team.
The affected Analytic sections are: Sessions, Interactions, Transfers, Tags and Chat Reporting (Chat Visual).
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