Outage in Akamai

Edge Delivery Issues in Newark NJ Datacenter

Resolved Minor
September 06, 2024 - Started 22 days ago - Lasted 11 days
Official incident page

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Outage Details

We became aware of an issue with Edge Delivery related to service degradation in the form of timeouts towards the traffic directed to this one specific Datacenter in Newark NJ, causing a 5xx errors downstream for customers. The issue started at 18:06 UTC on September 6th, 2024. We can confirm that the issue is now resolved as of 19:33 UTC on September 6th, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Components affected
Akamai Edge Delivery
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/17/2024 11:15PM

We can confirm that the issue is now resolved as of 19:33 UTC on September 6th, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

MONITORING 22 days ago - at 09/06/2024 09:54PM

We became aware of an issue with Edge Delivery related to service degradation in the form of timeouts towards the traffic directed to this one specific Datacenter in Newark NJ, causing a 5xx errors downstream for customers. The issue started at 18:06 UTC on September 6th, 2024.

We can confirm that the issue is now resolved as of 19:33 UTC on September 6th, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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