Outage in ansarada
Dataroom service degraded
Resolved Major
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Outage Details
Components affected
ansarada Tender Evaluation Tool ansarada Documents ansarada Reporting ansarada Ansarada Identity ansarada Deal Workflow ansarada Other functionality ansarada User Administration ansarada Dataroom Management ansarada Archives / Bulk Downloads ansarada Home Dashboard ansarada Q&A ansarada Tenders Submission ToolLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to monitor for any further issues.
The fix has been implemented by our external service provider and we are monitoring the results.
We have identified the root cause of the issue. It has been traced back to an external service provider that supports our infrastructure. We are actively working with them to resolve the problem as quickly as possible. Further updates will be provided as we make progress.
The Dataroom service is currently experiencing issues in South Africa, and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.
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