Outage in ansarada

Dataroom service degraded

Resolved Major
September 16, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The Dataroom service is currently experiencing issues in South Africa, and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/16/2024 08:11AM

This incident has been resolved.

MONITORING about 2 months ago - at 09/16/2024 07:08AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 09/16/2024 06:05AM

The fix has been implemented by our external service provider and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/16/2024 05:43AM

We have identified the root cause of the issue. It has been traced back to an external service provider that supports our infrastructure. We are actively working with them to resolve the problem as quickly as possible. Further updates will be provided as we make progress.

INVESTIGATING about 2 months ago - at 09/16/2024 05:27AM

The Dataroom service is currently experiencing issues in South Africa, and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

Latest ansarada outages

BulkDownloads outage - about 1 month ago
Partial Dataroom Outage - 4 months ago

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