Outage in Claude AI

Elevated errors for requests to Claude 4 Sonnet

Resolved Major
October 31, 2025 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Claude AI claude.ai Claude AI console.anthropic.com Claude AI api.anthropic.com
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/31/2025 10:36AM

This incident has been resolved.

MONITORING 7 days ago - at 10/31/2025 10:36AM

We are continuing to monitor for any further issues.

MONITORING 7 days ago - at 10/31/2025 09:46AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 10/31/2025 09:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 10/31/2025 09:25AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 10/31/2025 09:17AM

We are currently investigating this issue.

source IsDown Service outage and login issues Reports started 11 minutes before official outage was reported

Users report a 'rate exceeded' error during an outage, affecting both web and mobile access. Problems include crashes, signouts, and connectivity issues.

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