Outage in Bandwidth

Outbound 10DLC SMS Incident

Minor
December 12, 2024 - Started 10 days ago
Official incident page

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Outage Details

Bandwidth teams are investigating an intermittent outbound 10DLC incident where some T-Mobile handsets are not receiving inbound messages from Bandwidth. Teams are actively working to restore expected messaging behavior.
Components affected
Bandwidth SMS Messaging (SMPP)
Latest Updates ( sorted recent to last )
INVESTIGATING 10 days ago - at 12/12/2024 10:41PM

Bandwidth teams remain engaged with the industry vendors to restore expected messaging behavior. This impacts only a small sub-set of Bandwidth 10DLC numbers with traffic towards T-Mobile destinations. Updates will be provided as they become available from the impacted vendors.

INVESTIGATING 10 days ago - at 12/12/2024 10:37PM

Bandwidth teams are investigating an intermittent outbound 10DLC incident where some T-Mobile handsets are not receiving inbound messages from Bandwidth. Teams are actively working to restore expected messaging behavior.

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