Outage in BenchPrep

Downgraded Performance

Resolved Minor
November 09, 2023 - Started about 1 year ago
Official incident page

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Outage Details

We have identified an issue with downgraded database performance causing intermittent slowness in the learning application and admin applications. A fix has been identified and implemented and we are monitoring progress.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/09/2023 06:30PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/09/2023 05:31PM

We are continuing to monitor the fix, load times within learning and admin applications have returned to normal performance.

MONITORING about 1 year ago - at 11/09/2023 04:09PM

We have identified an issue with downgraded database performance causing intermittent slowness in the learning application and admin applications. A fix has been identified and implemented and we are monitoring progress.

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