Outage in BenchPrep

Downgraded Performance - Boost Dashboard

Resolved Minor
November 14, 2023 - Started about 1 year ago
Official incident page

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Outage Details

We are currently investigating an issue with our Boost Dashboard application. The issue does not impact any learner facing applications or other admin applications.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/15/2023 02:42PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/15/2023 03:51AM

We've applied a solution and are monitoring the ongoing progress; the completion of the process is expected to take a few hours. We will provide further updates.

IDENTIFIED about 1 year ago - at 11/14/2023 10:42PM

We are actively working on a process of implementing a solution to fix the issue. This process will take time and we will provide further status updates.

INVESTIGATING about 1 year ago - at 11/14/2023 05:28PM

We are continuing our investigation and are actively working on a solution to resolve the issue. We will provide further updates.

INVESTIGATING about 1 year ago - at 11/14/2023 03:03PM

We are currently investigating an issue with our Boost Dashboard application. The issue does not impact any learner facing applications or other admin applications.

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