Outage in Bubble

Native email feature without Sendgrid key currently unavailable

Resolved Minor
February 23, 2025 - Started 8 months ago - Lasted 19 days
Official incident page

Incident Report

We have been made aware of a problem with our free email integration, e-mail related features, such as Send Reset Password, Send Email, and Send Confirmation Email actions are currently unavailable for users without a Sendgrid key. We are working on a fix, please set up and use your own Sendgrid Key in the meantime.
Components affected
Bubble SendGrid API v3

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/14/2025 09:49PM

This incident has been resolved.

MONITORING 8 months ago - at 03/01/2025 10:43PM

We have implemented a tentative fix which we hope will alleviate the email issues. We still recommend apps get their own API key for Sendgrid.

IDENTIFIED 8 months ago - at 02/25/2025 10:37PM

We are continuing to work with SendGrid to get this situation resolved. In the interim, we strongly recommend any apps using email sending for production features get their own API key set up; instructions to do this are here: https://manual.bubble.io/help-guides/getting-started/navigating-the-bubble-editor/tabs-and-sections/settings-tab/application-settings/email

IDENTIFIED 8 months ago - at 02/23/2025 07:21PM

We have been made aware of a problem with our free email integration, e-mail related features, such as Send Reset Password, Send Email, and Send Confirmation Email actions are currently unavailable for users without a Sendgrid key.
We are working on a fix, please set up and use your own Sendgrid Key in the meantime.

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